SplitSec AI - Terms of Service

Version: 1.4

Effective: July 25, 2026

Company: SplitSec AI LLC (Illinois, USA)

Product: SplitSec.AI mobile application and related services

Contact: support@splitsec.ai • www.splitsec.ai

Address: 2246 W Madison Ave, Suite 1 #1018, Chicago, IL 60612

Phone: (812) 509-5260

1. Agreement to Terms

1.1 Pre-Release and Pilot Definition

By downloading, installing, registering for, or using SplitSec.AI (the "App"), you agree to these Terms of Service ("Terms") and acknowledge our Privacy Policy. If you do not agree, do not use the App. Users under 13 are not permitted to use the App. If you are 13–17, you represent that you have reviewed these Terms with a parent or legal guardian and obtained consent where required by law.

"Pre-Release" means any version or deployment identified as an alpha, beta, preview, early-access, test, community-pilot, ward-pilot, limited-release, or similar version, whether access is private, invite-only, limited, or public. Pre-Release status is not determined by whether the App is free or paid.

1.2 Closed Testing Addendum

"Closed Testing" means a limited-access distribution of the App, including Google Play internal or closed testing tracks, Apple TestFlight, invite-only builds, unlisted store pages, or builds labeled "Closed Testing," "Private Beta," or similar. The following additional terms apply only to Closed Testing builds:

  • The build is for testing and may be unstable; features may change, fail, or be removed, and data loss may occur.
  • You will not publicly disclose, post, demonstrate, or distribute non-public features, screenshots, performance results, or other confidential information without our written permission.
  • Feedback should be provided through the channels we designate, including in-app feedback, store testing feedback, or support@splitsec.ai.
  • We may enable enhanced diagnostics and crash reporting to improve stability, as described in the Privacy Policy.
  • Participation is voluntary and unpaid. Access may be suspended or revoked at any time.
  • These confidentiality obligations survive termination of Closed Testing access. We may seek injunctive or other equitable relief for a breach of this subsection.

1.3 Community and Ward Pilots

Community and ward pilots are Pre-Release deployments intended to evaluate the App in real-world community settings. Participation is voluntary. Unless expressly stated in writing, a ward office, municipality, library, community organization, or event host does not operate, control, certify, guarantee, or endorse the App and is not responsible for its performance. SplitSec remains responsible for operating the App subject to these Terms.

2. License Grant

SplitSec grants you a limited, revocable, non-exclusive, non-transferable, non-sublicensable license to install and use the App for personal, non-commercial purposes on a device you own or control, subject to these Terms and applicable app-store rules.

3. Safety Disclaimers

  • The App is not a substitute for 911, law enforcement, emergency dispatch, or other emergency services. If you believe you or someone else is in danger, call 911 or the appropriate local authority.
  • Call 911 feature. If you select "Call 911," the App may open your device's phone application and enter 911. SplitSec does not place or automatically initiate the call. You must review the number and manually press the call button to initiate the call. The availability and operation of your phone application, device, cellular service, and emergency network are outside SplitSec's control, and SplitSec does not guarantee that a call will connect or reach the appropriate emergency service.
  • Detection is not guaranteed. The App may fail to detect actual gunfire, may classify other sounds as possible gunfire, or may generate false, delayed, incomplete, or inaccurate detections or alerts. Environmental conditions, distance, background noise, device hardware, microphone characteristics, operating-system settings, app permissions, device placement, and other factors may affect performance.
  • Alert delivery is not guaranteed. Even if possible gunfire is detected or reported, an in-app alert, push notification, SMS or text message, AlertCrew message, or community alert may be delayed, blocked, duplicated, incomplete, or not delivered. Delivery may be affected by internet or cellular availability, carrier filtering, notification permissions, operating-system restrictions, battery-saving settings, device status, server availability, third-party messaging services, inaccurate or outdated contact information, or other factors outside our control.
  • Corroboration Mode. If Corroboration Mode is enabled, the App is designed to withhold an alert unless another nearby participating compatible device detects a similar sound within the required time and distance window. If no other participating device is nearby, available, connected, operating correctly, permitted to run in the background, or able to detect the sound, the App may not present or send an alert even if actual gunfire occurs. Corroboration Mode reduces certain false alerts but may increase the risk of a missed or delayed alert.
  • Device hardware, operating-system restrictions, microphone behavior, battery settings, permissions, network availability, environmental conditions, and user action may affect performance.
  • SafeTogether and nearby-alert maps are estimates only. Any displayed potential gunfire area, origin area, center point, boundary, distance, road, intersection, address, property, or house may be inaccurate, incomplete, delayed, outdated, shifted, snapped, generalized, or associated with the wrong location. A displayed area does not establish where gunfire originated, that gunfire occurred, or that any person, resident, property, or household was involved.
  • Do not use a SafeTogether or nearby-alert map to identify, accuse, investigate, approach, enter, surveil, confront, or take action against any person, residence, property, vehicle, or location. Do not treat the displayed area as a verified address or incident location, and do not direct emergency responders to a particular house or property based only on the App.
  • If you contact 911 or another emergency service, clearly state that any location shown by SplitSec is an unverified and potentially inaccurate App-generated estimate. Provide emergency services with your own firsthand observations and follow their instructions. SplitSec does not control how users, AlertCrew members, community members, pilot partners, law enforcement, emergency responders, or other third parties interpret or act on an alert or map area.
  • Community confirmations are unverified user reports. A response such as "Yes, I heard it," "No, I did not," "Not sure," or any similar confirmation, rejection, or response may be mistaken, incomplete, delayed, dishonest, based on a different sound or event, or submitted from a location different from the apparent incident area. The number or pattern of responses does not verify that gunfire occurred, establish its source, identify a particular person or property, or make any map area accurate. Do not rely on community responses as evidence or as a basis to accuse, approach, investigate, or direct police or emergency responders to a specific person, house, property, or location.
  • You are responsible for your own safety decisions and should not rely solely on the App.

4. Eligibility and Accounts

  • Users under 13 may not use the App.
  • Users ages 13–17 may use the App only with parent or legal-guardian consent where required.
  • Adults must have legal capacity to agree to these Terms.
  • You must provide accurate registration and eligibility information and keep it current.
  • You are responsible for your device, one-time passcodes, account access, and activity performed through your account.

5. Permissions and App Operation

  • Microphone: Required when gunfire detection is enabled. Audio is analyzed on the device. The App may use an Android foreground service or other operating-system mechanisms to keep detection active.
  • Notifications: Used for possible-gunfire alerts, AlertCrew messages, nearby safety alerts, account notices, and service communications.
  • Location: Used when enabled or required for a selected feature to determine alert relevance, create approximate alert areas, support corroboration, and share location with AlertCrew as described in the App.
  • Contacts: If you choose contact access, it is used to help select AlertCrew members. You may also enter contacts manually.
  • You may revoke device permissions through your device settings, but doing so may disable or reduce App functionality.

6. Audio Processing and Optional Clip Sharing

The App is designed to analyze sound patterns on the device rather than continuously stream raw audio to SplitSec. If you mark an event as "Not gunfire," "False alert," or similar, the App may offer you the choice to share a short audio clip or related event data to improve detection. A clip is transmitted only when you affirmatively choose to share it for that event. Once shared, the clip may be reviewed, labeled, analyzed, and used to develop, test, and improve SplitSec technology in accordance with the Privacy Policy.

7. AlertCrew and Community Alerts

  • AlertCrew: You may identify trusted people to receive alerts or safety messages. You represent that you have authority to provide their contact information and to request communications to them.
  • AlertCrew recipients may receive text messages, push notifications, links, location information, or status updates depending on the feature and their settings.
  • Community or nearby alerts may be shown to eligible users within an approximate area. SplitSec is designed not to display the reporting user's identity or exact report location to community users.
  • AlertCrew and community recipients must use alerts and maps responsibly and must not harass, confront, follow, identify, accuse, investigate, enter property, or attempt to locate another user or resident based on an alert or displayed area. Users are responsible for information they independently communicate to law enforcement, emergency services, or other third parties.

8. Communications and SMS

By providing a phone number and separately consenting where requested, you authorize SplitSec and its service providers to send account-verification codes, AlertCrew messages, safety notifications, and other required service communications, including through automated technology. Message and data rates may apply, and message frequency may vary. Reply STOP to opt out or HELP for help. Opting out may prevent OTP login, AlertCrew, or other SMS-dependent features from working. Marketing communications, if offered, require a separate opt-in and are not a condition of using non-marketing features.

9. Acceptable Use

  • Do not create or confirm false alerts, conduct drills without using the designated drill feature, impersonate another person, or use the App to harass, threaten, surveil, or endanger anyone.
  • Do not investigate, approach, or confront suspected gunfire or another user based on App information.
  • Do not reverse engineer, decompile, bypass security measures, interfere with the App, submit malicious data, or access source code except where applicable law expressly permits it.
  • Do not violate another person's privacy, intellectual-property rights, communications rights, or applicable law.
  • Do not use the App in a life-critical or mission-critical system where failure could directly cause death or serious injury.
  • See Section 1.2 for additional Closed Testing obligations.

10. Intellectual Property

The App and all related content, trademarks, models, software, interfaces, designs, and technology are owned by SplitSec and protected by intellectual-property laws. No rights are granted except as expressly stated in these Terms.

11. Feedback

If you provide feedback, suggestions, test results, or ideas, you grant SplitSec a worldwide, perpetual, irrevocable, non-exclusive, royalty-free right to use, reproduce, modify, and incorporate that feedback for any lawful purpose without compensation or obligation to you. This does not transfer ownership of your personal information or optional audio clips, which remain governed by the Privacy Policy.

12. Updates; Changes to the App

We may update, test, modify, limit, suspend, discontinue, or remove features. The App may update automatically through the applicable app store. Pre-Release features and pilot configurations may change without advance notice when reasonably necessary for safety, security, testing, or operational reasons.

13. Termination

These Terms remain effective until terminated. You may terminate by deleting your account and uninstalling the App. We may suspend or terminate access for violation of these Terms, abuse, security concerns, legal requirements, pilot completion, or discontinuation of the App. Sections that by their nature should survive—including confidentiality, intellectual property, feedback, disclaimers, limitations, indemnification, dispute terms, and the entire-agreement clause—survive termination.

14. Disclaimers

THE APP IS PROVIDED "AS IS" AND "AS AVAILABLE." TO THE MAXIMUM EXTENT PERMITTED BY LAW, SPLITSEC DISCLAIMS ALL WARRANTIES, EXPRESS OR IMPLIED, INCLUDING MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, TITLE, AND NON-INFRINGEMENT. SPLITSEC DOES NOT WARRANT THAT THE APP WILL BE AVAILABLE, UNINTERRUPTED, ERROR-FREE, ACCURATE, TIMELY, SECURE, OR CAPABLE OF DETECTING OR CONFIRMING ANY PARTICULAR EVENT.

15. Limitation of Liability

TO THE MAXIMUM EXTENT PERMITTED BY LAW, SPLITSEC AND ITS AFFILIATES, OFFICERS, DIRECTORS, EMPLOYEES, CONTRACTORS, AND AGENTS WILL NOT BE LIABLE FOR INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, EXEMPLARY, OR PUNITIVE DAMAGES; PERSONAL-SAFETY DECISIONS; FAILURE TO DETECT OR REPORT AN EVENT; FALSE OR DELAYED ALERTS; FAILURE OF SMS, PUSH, LOCATION, OR NETWORK SERVICES; INACCURATE, INCOMPLETE, DELAYED, SHIFTED, GENERALIZED, OR MISINTERPRETED MAP AREAS, ORIGIN ESTIMATES, ADDRESSES, PROPERTIES, OR LOCATIONS; INACCURATE, MISTAKEN, INCOMPLETE, DELAYED, MISLEADING, OR FALSE USER CONFIRMATIONS, REJECTIONS, OR COMMUNITY RESPONSES; LOSS OF DATA, PROFITS, GOODWILL, OR SECURITY; OR ACTIONS OR OMISSIONS BY USERS, ALERTCREW MEMBERS, COMMUNITY MEMBERS, PILOT PARTNERS, LAW ENFORCEMENT, EMERGENCY RESPONDERS, OR OTHER THIRD PARTIES, INCLUDING ACTIONS DIRECTED TOWARD AN INCORRECT PERSON, ADDRESS, HOUSE, PROPERTY, OR AREA. SPLITSEC'S TOTAL LIABILITY ARISING FROM OR RELATING TO THE APP WILL NOT EXCEED THE GREATER OF (A) THE AMOUNT YOU PAID TO SPLITSEC FOR THE APP IN THE 12 MONTHS BEFORE THE CLAIM OR (B) $100. SOME JURISDICTIONS DO NOT ALLOW CERTAIN LIMITATIONS, SO SOME LIMITATIONS MAY NOT APPLY TO YOU.

16. Indemnification

To the extent permitted by law, you agree to defend, indemnify, and hold harmless SplitSec from claims, losses, liabilities, and expenses arising from your misuse of the App, violation of these Terms, false or unauthorized alerts, unlawful communications, or infringement of another person's rights. This provision does not apply to the extent a claim results from SplitSec's own unlawful conduct.

17. Governing Law and Disputes

These Terms are governed by Illinois law, without regard to conflict-of-law rules. Unless applicable law requires otherwise or the parties agree to another process in writing, exclusive venue for disputes will be the state or federal courts with jurisdiction over Lake County, Illinois. Nothing in these Terms prevents either party from seeking temporary or injunctive relief to protect confidential information, intellectual property, security, or user safety.

18. App Store Terms

If you obtained the App through Google Play or the Apple App Store, the applicable store terms also apply. Google and Apple are not responsible for operating SplitSec, providing emergency services, or guaranteeing the App. To the extent required by applicable store terms, the store provider may be a third-party beneficiary of these Terms.

19. Fees and Future Offerings

Pre-Release and pilot access is currently provided without charge. SplitSec may end, limit, or change a free offering at any time and may later introduce fees, plans, subscriptions, paid features, promotions, or other business models. Before charging you, SplitSec will disclose the applicable price and material billing terms and obtain any authorization required by law or the app store. You are not charged merely by accepting these Terms. Carrier message and data charges may still apply.

20. Changes to These Terms

We may revise these Terms. Material changes will be communicated in the App, by email, through the applicable app store, or by another reasonable method. When required, we will request renewed acceptance. Continued use after the effective date of revised Terms constitutes acceptance where permitted by law.

21. Severability; Entire Agreement; No Waiver

If any provision is invalid or unenforceable, it will be enforced to the maximum lawful extent and the remaining provisions will remain effective. These Terms, together with the Privacy Policy and any terms expressly presented for a feature, pilot, promotion, or paid offering, constitute the entire agreement between you and SplitSec regarding the App and supersede prior related communications. Failure to enforce a provision is not a waiver.

22. Contact

SplitSec AI LLC • 2246 W Madison Ave, Suite 1 #1018, Chicago, IL 60612 • Phone: (812) 509-5260 • Email: support@splitsec.ai

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